Patient Access Representative - full-time (remote)

Position Purpose

Saint Alphonsus Health System is hiring for our Revenue Management team to support our Idaho and Oregon patients. This position will be fully remote; work hours are based on Mountain Standard Time. This is a phone-based position, providing patient-focused customer service.

Schedule

• Position is scheduled to work 40 hours per week.
• MOUNTAIN STANDARD TIME: Monday – Friday 8am-4:30pm or 8:30am-5pm
• Position is remote (work from home)
• Benefits are in place your first day of work.
• Daily Pay available.

What You Will Do

• Provide patient focused customer service.
• Performs outpatient & / or inpatient registration
• Performs insurance verification functions.
• Will initiate and secure authorization for scheduled services
• Provides general information to hospital users, patients, families & physician offices.

Qualifications

Required:

• High school diploma or equivalent.
• 2 years of hospital registration or insurance verification experience required.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.

Preferred:

• Knowledge of insurance verification, ability to explain benefits, and secure necessary authorizations.
• Experience with Epic software.
• National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

What We Are Looking For

• Prior authorization experience in surgeries or radiology
• Experience with Idaho/Oregon insurance verification
• Experience with EPIC software