Patient Access Representative Full Time Days/Weekends

About the role

The Patient Access Representative facilitates all components of the patient's entrance into any Mercy facility, including scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities

• Schedule and register patients
• Verify patient insurance and benefits
• Pre-certify services
• Ensure accurate patient data entry
• Communicate with insurance companies and other stakeholders
• Maintain positive relationships with patients, physicians, and staff
• Work under stress and meet deadlines
• Perform duties with high accuracy and attention to detail
• Use various computer systems and equipment

Requirements

• 1-3 years clerical experience and customer service experience preferred
• Experience with medical terminology and insurance plans preferred
• High School diploma required; some college helpful
• Ability to communicate effectively orally and in writing
• Strong organizational skills and attention to detail
• Knowledgeable and experienced with computers and related systems
• Physical abilities to push, pull, and lift up to 50 lbs, stand, walk, and perform various physical tasks

Qualifications

This position requires a Friday - Monday schedule from 6:30am-5pm.

Skills

• Excellent communication skills
• Positive interpersonal skills
• Attention to detail
• Computer proficiency
• Physical stamina and dexterity

Benefits

Mercy offers outstanding benefits including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Pay

Details on pay are not specified in this job posting.

Schedule

The Patient Access Representative works a Friday - Monday schedule from 6:30am-5pm.

Benefits

Details on benefits are not specified in this job posting.