Patient Access Representative (FTE, Dayshift, OR)

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus—a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

About the role

Adventist Health Columbia Gorge is seeking a Patient Access Representative for a full-time, regular position with 8-hour day shifts. We are looking for a qualified and dedicated individual who can work onsite at our The Dalles, OR location. Responsible for timely and accurate patient registration, this role involves interviewing patients for all pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and ensuring all necessary signatures are obtained for treatment. The role also includes answering questions, explaining policies, checking for physician orders, and escorting patients as needed.

Responsibilities

• Check for physician orders and attach them to the patient medical record to ensure that patients are receiving appropriate tests.
• Choose the correct health plan and accurately research to ensure accuracy when verifying insurance.
• Enter all authorization information accurately as needed.
• Follow guidelines and instructions from senior staff.
• Print and collate any paperwork needed for each patient for distribution to the unit/department.
• Escort patients to their area or refer patients to available escorts as needed.
• Perform other job-related duties as assigned.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness, and hope.

Pay

The estimated base pay for this position is $18.04 to $27.04 per hour. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Schedule

• Full-time, regular position
• 8-hour day shifts