Patient Access Representative

About the Role

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. As a Patient Access Representative, you will be at the heart of our commitment to patients and the community, providing essential support in a primary care setting.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Perform various operational support functions including scheduling patient visits, tests, and surgical procedures.
• Greet patients, answer and direct telephone calls.
• Perform various clerical and administrative functions.
• May cover different offices as needed or directed.

Position reports to the Practice Manager/Administrator or designee.

Qualifications

• Equal to the completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast-paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or exempt for medical or personal reasons by signing a statement certifying exemption once hired.

Benefits

• Competitive pay and comprehensive benefits package (available to regular status employees scheduled to work a minimum of 24 hours).
• Generous Earned Time Off Package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

Pay

Pay rate will be determined based on level of experience. Pay Range: USD $17.86 - USD $28.76 /Hr.

Schedule

• Per Diem
• Day shift, 8:00am - 5:00pm

Location: Primary Care - Dartmouth, MA