Patient Access Rep PRN - Prov Patient Access - Providence

About the role

USA Health is transforming medicine along the Gulf Coast to care for the unique needs of our community. Our team provides advanced medical care, education, and research at multiple facilities, campuses, clinics, and classrooms, improving the health and well-being of people in Mobile and the surrounding area.

Responsibilities

• Complete and accurate registration of patients
• Explain payment policies, review accounts for old debts, and collect payments
• Use supportive insurance information to ensure correct entry of third-party data
• Obtain information to complete various forms
• Explain hospital policies
• Assign nursing floor and make bed/room assignments
• Use CRT and keyboard to access the Hospital Information System (HIS)
• Obtain required signatures
• Verify pre-admitting tests
• Prepare admission charts and patient cards
• Route patients to appropriate ancillary departments
• Perform discharge procedures as needed
• Adhere to Infection Control and Standard Precautions procedures/policies
• Distribute charts and obtain missing information
• Operate cash drawer and balance using an adding machine
• Operate printer, fax, copiers, and install paper/forms weighing up to 25 lbs.
• Communicate and use appropriate customer relations skills with physicians, patients, families, health care team and staff in person and via telephone, and respond to overhead pages
• Adhere to all applicable hospital policies and procedures including those pertaining to patient confidentiality
• Regular and prompt attendance and the ability to work schedule as defined and overtime as required
• Complete all mandatory department, educational and hospital requirements

Qualifications

• High School Diploma or equivalent and 1 year general clerical experience required
• Successful completion of post-high school training from an accredited institution as approved and accepted by the University of South Alabama may be substituted (30 semester hours, 45 quarter hours or 720 classroom hours) for the required year of experience
• Comparable combination of education and experience may substitute for the above requirements

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.