Patient Access Rep - PRN
Requisition #677673 | Johns Hopkins Health System, Columbia, MD 21044 | Clerical and Administrative Support | Evening Shift | Casual/On Call
About the role
Johns Hopkins Howard County Medical Center (HCMC) combines the convenience of a full range of hospital and wellness services, more than 1000 affiliated doctors in nearly 100 clinical specialties, award winning clinical excellence and membership in Johns Hopkins Medicine, one of the country’s premier academic medical systems. Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth.
Responsibilities
- Satisfy the patient, staff, or caller and maintain the image and integrity of HCMC.
- Provide patients with information on physicians, directions to locations, required pre-testing, educational materials, and any other items prior to service.
- Gather necessary data, enter appropriate data into computer (Epic), ensuring all necessary paperwork is completed and appropriately signed by patient in order to register and admit patient for inpatient or outpatient services.
Requirements
- 1+ years of experience in medical office, hospital, medical call center, or similar customer service environment
- EPIC experience highly preferred
- Knowledge of health insurance concepts preferred
- High school diploma or GED
- Passion for helping others
- Ability to think quickly and problem solve
- Ability to talk and type simultaneously, with excellent verbal and written communication skills
- Must type at least 35 wpm
Benefits
- Free parking onsite
- Starbucks onsite
- Room for growth
- Outstanding team in a diverse work environment
- Health and wellness programs
Schedule
Rotating shifts during days, evenings, overnights, and weekends. Must work 4 (8-hour) shifts per month.