Patient Access Rep- PRN

Position Purpose

The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues.

Requirements

• HS diploma or equivalency
• Associate degree (Preferred)
• Minimum one (1) year experience in insurance verification and medical office/hospital customer service
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Position Highlights

• Work/Life balance with flexible schedules
• Retirement Savings Program
• Free onsite parking
• Referral Rewards Program