Patient Access Rep - PRN

About the role

The Patient Access Representative facilitates all components of the patient's entrance into any Mercy facility, including scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities

• Facilitate patient scheduling and registration
• Perform benefit verification and pre-certification
• Ensure accurate patient data is entered into the patient record
• Work with insurance carriers and comply with Medicare guidelines
• Maintain positive relationships with patients, physicians, and hospital staff
• Manage multiple tasks and deadlines with accuracy
• Use various computer systems and perform administrative tasks

Requirements

• 1-3 years clerical experience and customer service experience preferred
• Experience with medical terminology and insurance plans preferred
• High School diploma required; some college helpful
• Exceptional attention to detail and strong organizational skills
• Ability to communicate effectively and work under stress
• Knowledgeable with computers and able to use a 10-key calculator

Qualifications

• Physical requirements include pushing, pulling, lifting up to 50 lbs, prolonged standing, walking, reaching, bending, kneeling, twisting, and squatting

Skills

• Excellent communication skills
• Strong organizational and attention to detail skills
• Ability to work under stress and meet deadlines
• Knowledge of various computer systems

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans

Pay

Details are not specified.

Schedule

Details are not specified.