Patient Access Rep (Per Diem)

Job Summary

The Patient Access Representatives are primarily responsible for completing an efficient and organized check-in for patients; ensuring throughput and customer service are top priorities. Excellent customer service skills are crucial in this role, as the Patient Access Representative must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy.

Minimum Qualifications

• Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with patients and/or insurance carriers.
• Ability to work in a fast-paced professional environment.
• Excellent organizational skills and maintains a professional and neat work environment.
• Promotes a positive image of STPH while maintaining strict confidentiality.

Preferred Qualifications

• A high school diploma or equivalent is preferred.
• Proof of enrollment in or completion of a post-secondary or vocational program may also be accepted.
• At least 3 months of previous customer service experience preferred.
• Education or certifications in medical field are helpful in acquiring a position in the area - as well as for advancement opportunities.
• Bilingual skills are also desirable.

Physical Demands

• Must possess good physical health.
• Some requirements include but are not limited to standing, sitting or walking for long periods of time.
• Lifting at least 50 pounds is required.
• Physical effort required: Constant (67%-100%) – handling/feeling, talking, hearing, seeing; Frequently (34%-66%) - reaching; Occasionally (1%-33%) – lifting, carrying, pushing/pulling, climbing, balancing, stooping, crouching.

Employment

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.