Patient Access Rep - Per Diem

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsibilities

• Presents a welcoming and receptive demeanor to patients, visitors, and staff.
• Ensures every patient registered for care is properly identified.
• Processes patient payments at the cash window.
• Handles inquiries from patients or their representatives at the cash window and/or refers them to appropriate Patient Account Representatives.
• Performs daily cash receipt deposit functions.
• Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, and specific job-related hazards.
• Fulfills the hospital's exposure control plans/bloodborne and airborne pathogens.
• Demonstrates respect and regard for the dignity of all patient, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Interacts with all of the above in a considerate, helpful, and courteous manner as observed by supervisor.

Qualifications

• High school diploma or G.E.D. required.
• B.S./B.A. or A.A. degree, or some college preferred.
• Experience in a professional setting with customer service responsibility preferred.
• A.A.H.A.M. Certification as Certified Patient Accounts Technician (C.P.A.T.) preferred.
• Continuous demonstration of team orientation and customer focused behaviors.
• Medical terminology.
• Computer experience required.
• Insurance experience required.
• Strong telephone and interpersonal communication skills.
• Outstanding customer service skills.
• Team-building skills.

Pay

N/A

Schedule

N/A

Benefits

N/A