Patient Access Rep- OLGMC ED - FT - 7A-330P - Days, Weekends & Holidays

About the role

We're seeking a dynamic and compassionate individual to join our team as a Patient Service Representative. Your role will be vital in ensuring smooth patient flow and enhancing the overall patient experience.

Responsibilities

• Greet patients and guests courteously via phone or in person
• Schedule appointments or complete admissions for patients
• Obtain and verify accurate patient identification and demographic data
• Collect and verify insurance information using electronic methods
• Facilitate point-of-service collections and provide patient registration assistance
• Improve patient satisfaction through professional interactions
• Support multiple functions across different patient and payer types

Requirements

• Minimum of 1 year of experience in a healthcare setting
• High school diploma or equivalent preferred
• Associate’s degree preferred

Qualifications

• Computer skills and dexterity for data entry
• Effective verbal and written communication skills
• Proficiency with Windows-style applications
• Clerical skills and knowledge of healthcare insurance benefits
• Ability to solve practical problems under pressure
• Good organizational and time management skills
• Excellent decision-making and analytical skills
• Collaborative working abilities

Skills

• Strong interpersonal skills
• Adaptable to different patient populations
• Respectful and cooperative behavior
• Ability to handle difficult situations professionally

Benefits

At Ochsner Health, we offer a comprehensive benefits package including health insurance, retirement plans, and paid time off. Our goal is to support your well-being so you can focus on providing exceptional care to our patients.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate your needs.

Equal Opportunity Employer

Ochsner Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.