Patient Access Rep-Ochsner St. Martin Part time

About the role

We're seeking a dynamic and compassionate individual to join our team as a Patient Service Representative. Your role will be to greet patients and guests courteously, initiate scheduling, and ensure smooth patient registration and admission processes. You'll also handle financial transactions and maintain patient confidentiality.

Responsibilities

• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
• Gather and input patient/guarantor demographic and financial information accurately.
• Explain insurance benefits and collect co-pays, deductibles, and self-pay portions due.
• Perform financial analysis and inform patients of their financial responsibility.
• Balance cash drawer daily, prepare deposit slips, and follow closing cash drawer process.
• Demonstrate respect and cooperation in all staff relationships, and resolve conflicts professionally.
• Adapt to different patient populations and communicate effectively.

Requirements

• Minimum of 1 year of experience in a healthcare setting, preferably in a customer service role.
• High school diploma or equivalent.
• Basic computer skills and proficiency with Windows-style applications.
• Strong interpersonal and communication skills.
• Clerical skills and knowledge of healthcare insurance benefits.
• Ability to work collaboratively with other departments.

Qualifications

• Preferred certifications: CHAM, CHAA, Medical Assistant.
• Proficiency with healthcare-specific software and systems.
• Excellent decision-making and analytical skills.
• Good organizational and time management skills.

Skills

• Effective verbal and written communication skills.
• Ability to solve practical problems and handle high-stress situations.
• Technical knowledge of healthcare insurance benefits and payer guidelines.
• Knowledge of Federal, State, and Local billing regulations.

Benefits

At Ochsner Health, we offer a comprehensive benefits package designed to support you and your family. This includes health insurance, retirement plans, paid time off, and more. Join us and discover your future today!

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate your needs.