Patient Access Rep/Medical Assistant

About the role

We provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Our team supports the delivery of health care services to patients of various backgrounds and ages, fostering positive relationships with them and their families.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Maintains positive relationships with patients and their families
• Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician
• Communicates via phone to ensure patient needs are met timely and accurately
• Accesses company's data systems to document pertinent medical information
• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Maintains positive relationships with patients and their families
• Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician
• Communicates via phone to ensure patient needs are met timely and accurately
• Accesses company's data systems to document pertinent medical information
• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Maintains positive relationships with patients and their families
• Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician
• Communicates via phone to ensure patient needs are met timely and accurately
• Accesses company's data systems to document pertinent medical information

Requirements

• Education: High School Diploma/GED or equivalent
• Experience: Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Qualifications

• Basic Life Support (BLS) from the American Heart Association

Skills

• Clinical knowledge
• Proficiency in using computers, software, and web-based applications
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
• Strong interpersonal and customer service skills

Benefits

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.