Patient Access Rep II-OB, Admitting (Part-Time, Nights)

Compensation & Schedule

Pay rate: $21.28 – $28.73 per hour, based on applicable experience. Shift: Nights, 8-hour shifts, with variable days off. Hours per pay period: 56.

About the Role

The Patient Access Representative II OB is assigned to the Mother & Baby Care Center and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for care. In addition, this position is responsible for numerous quality control tasks that must be completed with limited supervision. This position is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. This position is responsible to consistently demonstrate the core values of Enloe Medical Center and to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.

Qualifications

Education / Training / Experience: Must meet one of the following:

• Competency as a Patient Access Representative I at Enloe Medical Center
• Six months Patient Access/Registration or billing experience
• Two years hospital Unit Secretary experience

Skills & Abilities

• Interfaces with all levels of personnel within the hospital or clinic setting
• Excellent customer service skills
• Personally motivated to maintain productivity levels in a work area with dynamic patient volumes
• Proficient in Microsoft Office (Word/Excel/Outlook)
• Positive, professional and effective interpersonal relations with patients, public, physicians, and staff; ability to work in a multidisciplinary team environment
• Ability to communicate with patients and families during time of emotional and physical stress
• Sensitivity and compassion for the hospitalized patient and family
• Ability to expedite registration activities to support clinical operational needs in emergent situations
• Maintain all protected patient information in strict confidence
• High ethical standards and compliance with applicable State and Federal regulatory requirements
• Competency in performance of job duties in accordance with department standards
• Ability to follow instructions, work quickly and accurately in a fast paced environment
• Ability to organize and prioritize assignments
• Reliability and dependability by reporting to work as scheduled
• Ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change
• Ability to fulfill the essential functions of the position

Benefits

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.