Patient Access Representative - Patient Registration (Nights) (Part-Time)

Education

A High School Diploma or GED is required.

Qualifications

• Excellent public relations skills.
• Pleasant professional demeanor when dealing with the public, even irate or abusive individuals.
• Ability to communicate effectively and maintain good relations with co-workers, the hospital and medical staff as well as with patients, families, and third party payers.
• Emotional maturity and sound judgment in making independent decisions.
• One year previous customer service experience preferred.
• Previous experience or knowledge of ICD-9, CPT-4 coding techniques preferred.
• Knowledge of medical terminology preferred.
• Relevant training or education may be considered as experience.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to comprehend and apply a large variety of operating procedures.
• Ability to organize for maximum time utilization, productivity and smooth patient flow.
• Ability to work effectively in high-stress situations.
• Ability to work in a fast-paced environment with frequent interruptions.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Flexibility through availability to work hours and days, potentially outside of normal shifts or routines, as needed, based on departmental or system demands.
• Some college coursework preferred.