Patient Access Rep II- Admitting (Full-Time, Days)

Position Summary

The Patient Access Representative II is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork.

The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Education / Training / Experience

• Must meet one of the following:
  • Competency as a Patient Access Representative I at Enloe Medical Center
  • Six months Patient Access/Registration or billing experience
  • Two years hospital Unit Secretary experience

Skills / Knowledge / Abilities

• Interface with all levels of personnel within the hospital or clinic setting
• Demonstrate excellent customer service skills
• Be proficient in Microsoft Office (Word/Excel/Outlook)
• Demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment
• Communicate with patients and families during time of emotional and physical stress
• Demonstrate sensitivity and compassion for the hospitalized patient and family
• Maintain all protected patient information in strict confidence
• Demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements
• Demonstrate competency in performance of their job duties in accordance with department standards
• Follow instructions, work quickly and accurately in a fast paced environment
• Organize and prioritize assignments
• Work under conditions of frequent interruptions and willing to be flexible and adapt to change
• Ability to fulfill essential functions of the position

Benefits

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retail with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Education Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.