Patient Access Rep II - Clinic

About the role

The Patient Access Representative will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Each day involves interacting with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.

Responsibilities

• Performs collection functions and financial assistance for payment methods
• Conducts interviews with patients and/or family members
• Collect and/or negotiate point of service payments or link to financial assistance programs
• Must articulate information in a courteous, clear, and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
• Counsels patients regarding their third-party coverage, financial responsibility, and billing procedures

Requirements

• High School Graduate general studies, upon hire
• One (1) years of experience

Qualifications

• None, upon hire

Skills

• Strong customer service skills
• Knowledge of insurance, billing, and medical terminology

Benefits

• Includes medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefits, and more

Pay

$16.83 - $23.77 /hour

Schedule

80 hours per week, 7:45am-5:00pm, Monday through Friday