Patient Access Rep

Responsibilities

• Demonstrates excellent customer service skills by providing a patient-friendly and pleasant registration process to ensure that patient and family needs are met in a timely manner.
• Responsible for accurate registration of patients, communication of policies, financial responsibilities, and Patient Rights and Responsibilities according to clinic operating procedures.
• Ensures compliance with JCAHO regulations and other regulatory agencies.
• Works under the supervision of the clinic manager/supervisor or designee.

Qualifications

• High School/GED.
• Basic computer skills.
• Prior experience in an office setting and customer service (preferred).