Patient Access Rep

Overview

Join our team as a day shift, full-time, Admitting/Registration Patient Access Representative in Westwood, NJ.

Responsibilities

• Processes patient information required for admittance, dismissal, and claims management/insurance billing.
• Reviews all upcoming patient appointments for insurance eligibility, referrals, and other issues that may impact reimbursement.
• Listens, answers, and devotes full attention to patients, medical professionals, and supervisor questions.
• Acts as a liaison with patients, referrals, general practitioners, health care professionals, and patients’ family members in a compassionate and kind manner.
• Enters, maintains, and reports all patient information into the EMR system.
• Answers inbound calls to the department.

Qualifications

• High school diploma or GED equivalent.
• 1+ years’ experience in a hospital or physician practice.
• Understanding and use of Electronic Health Record (EMR) or other billing systems.

Preferred Job Requirements

• Associate’s degree.
• Medical Office Administration Certification.

Pay

The rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.