Patient Access Rep

Why Choose Us?

- Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. - Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. - Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. - Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits

- Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount - Dental & Vision Insurance - 401(k) with Annual Employer Contributions - Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more - Employee Assistance Program (EAP): Employer-paid support for life’s challenges - Generous Paid Time Off: Up to 2 weeks of PTO starting out. (Increases with tenure) - 7 paid holidays + 2 floating holidays

Essential Duties and Responsibilities

- Train in all areas: Check in/out, Chart Auditing, Call Center functions. - Provide excellent customer service to patients by listening and appropriately serving patients. - Contribute to an overall positive work atmosphere through actions and attitude. - Relay relevant information to the appropriate internal staff. - Follow practice procedures for appointment entry, check-in and/or check-out processes. - Participate in office meetings and educational activities. - Maintain work area in neat and orderly manner. - Comply with HIPAA procedures. - Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all TSC locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED), or one to three months related experience, and/or training or equivalent combination of education and experience. Must have 1-2 years of healthcare front desk experience.