Patient Access - Registration (PAS)

About the role

As a Patient Access Specialist-Registration at Cuyuna Regional Medical Center (CRMC), you will primarily process patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry. This role involves constant engagement with patients and their representatives, handling sensitive information with discretion while adhering to privacy protocols. You will navigate high-stress situations, manage complex data under tight deadlines, and collaborate closely with billing, coding, and other registration staff to enhance accuracy and address discrepancies.

A typical day includes multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing operational efficiency and patient satisfaction.

About the department

In Hospital Admitting at CRMC, you are the first point of contact for patients, ensuring every encounter is smooth, accurate, and stress-free. This team sets the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the start. The department thrives in a fast-paced environment, handling insurance verifications, scheduling changes, and unexpected patient needs while providing compassionate customer service. Teamwork, flexibility, and a positive attitude are key to overcoming daily challenges and prioritizing patient needs.

Ideal candidate

• Ability to work independently
• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

Requirements

Successful completion of data entry and clerical assessments administered by Cuyuna Regional Medical Center Staff.

Benefits

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive:

• Medical, dental, and vision insurance
• Health savings accounts
• Life insurance
• Employer contributions to a 401(k) retirement plan
• Paid time off
• Participation in 401(k) and 457(b) plans
• Educational assistance and reimbursement
• Employee assistance program
• Work-life balance support
• Gym membership and other discounts
• Employee recognition programs