Patient Access Registration

Primary Responsibilities

• Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
• Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
• Obtain Benefits and Insurance verification
• Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
• Accurate Computer Data Entry
• Scan documents
• Organize and schedule patient services and appointments for referrals
• Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases
• Work with various systems including Patient Registration and Electronic Medical Record
• Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary

Required Qualifications

• High School Diploma/GED
• 1+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
• 1+ years of customer service experience
• 1+ years of experience with insurance policies and procedures
• Ability to work 8:00am - 6:30pm on Sunday, Monday, Tuesday & Wednesday

Preferred Qualifications

• Experience submitting authorization requests and / or processing referrals
• Previous experience in collecting patient copays, deductibles, etc.
• Previous working experience with Google products
• Working knowledge of facility pricing structure and cost estimates
• Knowledge of ICD9 (10) and CPT terminology
• Understanding of Medical Terminology

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.

Life

• Resources and support to focus on what matters most to you, in every facet of your life.

Emotional

• Education, tools and resources to help you reduce and manage stress, build resilience and more.

Physical

• Health plans and other coverage to support wellness for you and your loved ones.

Financial

• Benefits for today and to help you plan for the future, including your retirement.