Patient Access Registrar - Per Diem

Primary Responsibilities

• Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
• Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
• Obtain Benefits and Insurance verification
• Point of Service Cash Collection, Co-Pays, Deductibles and Coinsurance
• Accurate Computer Data Entry
• Scan documents
• Organize and schedule patient services and appointments for referrals
• Register and Pre-Register Patients for Emergency, Elective and Scheduled Cases
• Work with various systems including Patient Registration and Electronic Medical Record
• Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary
• You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• A High School Diploma/GED
• 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
• 1+ years of customer service experience
• 1+ years of experience with insurance policies and procedures
• Ability to work Sunday and Tuesday 07:00AM - 03:00pm

Preferred Qualifications

• Experience submitting authorization requests and / or processing referrals
• Previous experience in collecting patient copays, deductibles, etc.
• Previous working experience with Google products
• Working knowledge of facility pricing structure and cost estimates
• Knowledge of ICD9 (10) and CPT terminology
• Understanding of medical terminology
• Bilingual fluency with English & Spanish

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Pay

The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Company Information

We are committed to helping people live healthier lives and making the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.