Patient Access Liaison - Surgery Plastic and Recon - Full Time

About the role

This role functions as the owner of the product line master schedule template, solely owns schedule changes, collaborates with other scheduling areas (Contact Center and RPO), and is responsive to patient scheduling needs.

Responsibilities

• Undergoes general supervision and assumes responsibility for proactively understanding, managing, and reporting on the outpatient availability of all scheduled clinic resource time within a given clinical specialty, across all sites of practice.
• Acts as a centralized resource to facilitate patient access and scheduling for referring physicians, patients, and others.
• Ensures standardized and consistent scheduling practices, protocols, and procedures for all scheduled clinic resources across all sites of practice.
• Owes all departmental provider templates and ensures consistent master schedules for all scheduled clinic resources throughout the entire service line.

Requirements

• High School or G.E.D. equivalent.
• A minimum of three (3) years of experience in a business office/healthcare environment including experience with scheduling appointments and schedule maintenance.
• An associates degree/ two years or more of college is preferred.
• Analytical ability required preparing physicians' schedules is preferred.
• Familiarity with computer applications in a PC and patient scheduling environment is required as well as strong Microsoft office skills.