Patient Access Counselor | Main | Days

Patient Access Counselor

Responsibilities

• Facilitates a positive patient experience through friendly coordination and advocacy.
• Aids in proper identification of patients, collection of patient demographics information, insurance verification, and financial counseling.
• Schedules and transcribes patient appointments and procedures.
• Ensures accurate medical records are created and maintains core subject knowledge on patient coverage.
• Completes financial counseling and collections, including completing financial forms, determining possible Charity Care assistance, and reviewing patient billing files.
• Verifies insurance information, processes insurance verification, authorization, and pre-authorization, and contacts third-party payers.
• Maintains assigned work queues and ensures all patient encounters are documented in the electronic health record.
• Completes continuous education and maintains follow-up work associated with programs.
• Collects and posts payments, settles credit card machines, and maintains cash drawer receipts and bank deposits.

Qualifications

• Arizona Fingerprint Clearance
• High School Diploma/GED
• 2+ years related experience

Benefits

Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.

Min = $16.00
Mid = $18.40
Max = $20.80

About the Role

The Patient Access Counselor is responsible for facilitating a positive patient experience through friendly coordination and advocating in terms of reception, pre-registration, registration, scheduling, and other interactions during the patient stay in the facility; Assists in proper identification of the patients, collection of patient demographics information, insurance verification and eligibility, financial counseling, cashiering, notification, authorization, advocating for governmental programs, as well as anticipating and responding to the non-clinical needs of our patients and their family; Initiates, follows-up, and coordinates with patient and family, outside agencies in assisting with Medicaid, AHCCCS, Marketplace, and YRMC Financial Assistance; Maintain assigned work queues in relation to Patient Access and the Revenue Cycle.

Location

Yuma Medical Center

Join Us

A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.

Physical Requirements and Working Conditions

Physical requirements and working conditions for this position will be provided to you upon interview.