Patient Access Coordinator - Outpatient Registration

About the role

Lifepoint Health is seeking a Patient Access Coordinator II to support patients and community members interfacing with our facilities. This position is based in-person at Sovah Health - Danville.

Responsibilities

• Ensures timely and accurate entry of demographic, billing, and clinical information into the registration system.
• Distributes forms, documents, and educational materials to patients and/or family members.
• Verifies insurance benefits and validates authorizations/pre-certifications.
• Completes estimations, reviews upfront collections process, processes payments, establishes payment arrangements, and reviews patient propensity to pay, escalating issues as needed.

Requirements

• High school diploma or equivalent.
• Previous experience in prior authorization or insurance verification preferred.
• One to two years of customer service and/or health care experience preferred.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Skills

• Proficiency in electronic health record systems.
• Knowledge of insurance policies and procedures.
• Ability to handle sensitive and confidential information.

Benefits

• Multiple levels of medical, dental, and vision coverage.
• Tailored benefit options for part-time and PRN employees.
• Life, accident, critical illness, hospital indemnity insurance.
• Short- and long-term disability, paid family leave, and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance and 401(k) retirement package with company match.
• Employee wellness programs (free gym memberships, mental health services, discounts).
• Ongoing learning and career advancement opportunities.

Pay

$15.27 - $18.86 hourly.

Schedule

Variable shifts and rotating weekends.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Additional benefits such as life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance and 401(k) retirement package with company match.
• Employee wellness programs (free gym memberships, mental health services, discounts).
• Ongoing learning and career advancement opportunities.

Equal Opportunity Employer

Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.