Patient Access Coordinator 2

About the role

The Patient Access Coordinator II manages patient interactions at Check Out, schedules procedures, maintains patient records, and ensures a positive patient experience in a gastroenterology physician's office.

Responsibilities

• Schedule upcoming procedures, visits, and radiology studies.
• Manage multi-communications made in the office efficiently and accurately.
• Maintain patient records accurately and ensure compliance with HIPAA regulations.
• Provide paperwork, instructions, and information to patients regarding procedures and visits.
• Cookbook scheduling with hospital scheduling departments for procedure scheduling and confirmation.
• Perform general office tasks as necessary.

Requirements

• High School Diploma or GED Equivalent.
• Minimum of 2-3 years of experience in a medical or office setting.
• Experience with EMR systems is preferred.