Patient Access Coordinator 2

About the role

The Patient Access Coordinator II efficiently manages patient interactions at Check Out, schedules procedures, maintains patient records, and ensures a positive patient experience in a gastroenterology physician's office. This role involves entering demographic information, scheduling appointments, handling communication, and adhering to relevant regulations and procedures.

Responsibilities

• Schedule upcoming procedures, visits, and radiology studies.
• Manage multi-communications made in the office efficiently and accurately.
• Maintain patient records accurately and ensure compliance with HIPAA regulations.
• Provide paperwork, instructions, and information to patients regarding procedures and visits.
• Coordinate with hospital scheduling departments for procedure scheduling and confirmation.
• Perform general office tasks as necessary.
• Duties may vary depending on location.

Requirements

• High School Diploma or Equivalent.
• Minimum of 2-3 years of experience in a medical or office setting.
• Experience with EMR systems is preferred.
• Must be authorized to work in the US for any employer.

Skills

• Medical Terminology.
• EMR experience.
• Strong organizational and communication skills.
• Customer service oriented.

Work Environment

This job operates in a professional medical office environment, utilizing standard office equipment.

Physical Demands

The physical demands include standing, walking, and occasionally lifting or moving up to 25 pounds.

Schedule

This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required.