Patient Access Coordinator 2

Description Summary/Objective

The Patient Access Coordinator II is responsible for efficiently managing patient interactions at Check Out, scheduling procedures, maintaining patient records, and ensuring a positive patient experience in a gastroenterology physician's office.

Essential Functions

• Schedule upcoming procedures, visits, and radiology studies.
• Manage multi-communications made in the office efficiently and accurately.
• Maintain patient records accurately and ensure compliance with HIPAA regulations.
• Provide paperwork, instructions, and information to patients regarding procedures and visits.
• Cook with hospital scheduling departments for procedure scheduling and confirmation.
• Perform general office tasks as necessary.

Competencies

• Medical Terminology
• EMR experience
• Strong organizational and communication skills
• Customer service oriented

Physical Demands

• Standing
• Walking
• Occasionally lifting or moving up to 25 pounds

Work Environment

• Professional medical office environment
• Utilizing standard office equipment

Position Type/Expected Hours of Work

• This is a full-time position, with an 8-hour shift Monday through Friday.
• No weekends are required.

Travel

• No travel is expected for this position.

AAP/EEO Statement

US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.