Patient Access Coordinator 1
About the role
The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff.
Responsibilities
- Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR
- Obtains patient copays and other payments to post as needed
- Maintaining efficiently and accurately the multi-communications made in the office
- Assumes the role of patient advocate and company representative
- Making every effort to remain a flexible, cooperative, and supportive member of the office staff
Requirements
- High School Diploma or GED Equivalent
- Minimum of 2-3 years of experience in a medical or office setting
- Must be authorized to work in the US for any employer
Skills
- Medical Terminology
- EMR experience
- Strong organizational and communication skills
- Customer service oriented
Schedule
Full-time position, with an 8-hour shift Monday through Friday. No weekends are required. No travel required.
Work environment
This job operates in a professional medical office environment, utilizing standard office equipment. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel.
Physical demands
The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier.