Patient Access Clerk - Laboratory - PT

About the role

At Uvalde Memorial Hospital, we know that a positive patient experience begins with compassionate and professional support. We are looking for a Patient Access Clerk to join our Laboratory team and help create a welcoming, efficient, and patient-centered environment for everyone we serve. This role is more than registration and scheduling — it’s an opportunity to provide reassurance, support healthcare teams, and make every patient interaction meaningful from the moment they walk through our doors.

Location: Uvalde Memorial Hospital. Job Type: Part-Time.

Responsibilities

• Welcome patients with kindness and professionalism while assisting with registration and check-in processes.
• Verify patient information, insurance details, and test orders accurately and efficiently.
• Support laboratory operations through data entry, specimen coordination, and communication with clinical staff.
• Answer phone calls, assist with patient questions, and provide clear pre-test instructions.
• Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.
• Help create a clean, organized, and positive reception environment for patients and visitors.
• Collaborate with laboratory and radiology teams to support smooth departmental operations.
• Provide excellent customer service and assist in resolving patient concerns with compassion and professionalism.

Requirements

• High school diploma or equivalent required.
• Current BLS certification for healthcare providers required.
• Previous healthcare, laboratory, or medical office experience preferred.
• Strong communication, customer service, and organizational skills.
• Experience with Electronic Health Records (EHR) systems preferred.
• Ability to multitask, maintain attention to detail, and support a fast-paced healthcare environment.
• A caring and dependable team player committed to exceptional patient service.

Benefits

• Opportunities for growth, learning, and professional development.
• Competitive compensation and comprehensive benefits package.
• Work in a collaborative environment where your contributions matter every day.
• Be part of a supportive healthcare team focused on patient-centered care.
• Play an important role in helping patients feel welcomed and supported.

Schedule

Monday‑Friday, 3 p.m. – 6 p.m. (Part‑Time)