Patient Access Associate - Outpatient - Per Diem/Day Shift

Job Summary

The Patient Access Associate is responsible for registering patients into the computer system, collecting, verifying, and entering patient's required demographic and insurance information, processing co-pays or time of service payments, and providing excellent customer service.

Day-to-Day Responsibilities

• Greeting patients with a positive and professional attitude and initiating the registration process
• Properly entering the required fields within the ADT system to ensure patient safety and creates visits appropriately in the ADT system
• Performing follow up on assigned third party accounts for all in-house admissions and select outpatients (e.g. PAT, Radiation and Oncology)
• Completing tasks such as verifying eligibility, obtaining benefits, ensuring pre-certification and/or authorization/referral requirements have been completed
• Demonstrating flexibility and adaptability to fast-paced, changing work environments
• Demonstrating and appropriately documenting out of pocket responsibility for services as related to insurance contracts or PCHS Fee Schedules
• Collecting time of service and point of service payments according to policy. Referring patients to Financial Counselor for assistance when necessary
• Utilizing the Workstation on Wheels (WOW) when assigned to bedside registration (ED and Surgical Areas)

Qualifications

• H.S. Diploma/GED
• Strong customer service skills
• Two years of medical experience, with previous hospital or physician office registration/insurance verification experience preferred

Benefits

We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Click here for information on UPHS’s Benefits.

About the Role

This position is looking for someone who is available weekdays and weekends with flexible availability. The outpatient centers are open until 6:30 pm and have Saturday and Sunday hours. The Employee will primarily work at the hospital but can float to out Monroe Surgical Center (Monroe) and the Breast Center (East Windsor).

Department

Outpatient/Ambulatory Care

Hours

Flexible - Per Diem - this position is looking for someone who is available weekdays and weekends with flexible availability. The outpatient centers are open until 6:30 pm and have Saturday and Sunday hours.

Pay

$17.05 - $26.44/Hourly

Schedule

Flexible - Per Diem