Pathology Reporting Specialist - Pathology Support

About the role

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Responsibilities

• Performs a variety of tasks in support of pathologists, other allied healthcare providers, lab and practice.
• Is accountable for ensuring accuracy and completeness of all documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care.
• Tasks include transcribing pathology reports as well as research and administrative documents.
• Coordinates patient case correspondence/materials, orders tests and stains for cases, answers telephones and provides related follow-through.
• Participates in process improvement which includes data collection, coordinates case conference materials, and maintains consultant calendars.
• Maintains work unit standard operating procedures and reviews and ensures accuracy of those procedures.
• Participates in SuperUser activities such as: User Acceptance testing, e-consult rotation/communication.
• Serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems.
• Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time.
• Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team.
• Has excellent written and oral communication skills and customer service.
• The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner.
• Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role.

Qualifications

• Associate degree in a related field or Bachelor degree or completion of a formal medical secretary and/or transcriptionist program and two years of experience in healthcare operational functions (i.e., hospital services, medical administrative assistant, desk or appointment functions).
• Experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required.
• Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas.
• Works cooperatively with peers in shared work environment and gives and receives constructive feedback.
• Requires excellent application of grammar, punctuation, and English usage.
• Able to understand diverse accents and speech variations.
• Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks.
• Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations.
• Requires good decision-making and judgment.

Skills

• Computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail: Competitive retirement package to secure your future.