Pastry Shop Attendant - Dominique Ansel Bakery - Steady Extra - (Caesars Palace LV)

About Us

Help us roll out the red carpet at Caesars Palace! This world-renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens, and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Responsibilities

• Greet customers at the register and thank customers when they give their order.
• Maintain and follow Dominique Ansel standards and pass company inspections.
• Prepare all orders accurately and in a standardized time for food and beverages.
• Keep the area clean and organized, including proper rotation of stock (FIFO).
• Serve food from the display counter and handle retail sales.
• Keep equipment clean and report any maintenance issues to the manager.
• Execute store operations during scheduled shifts, including opening and closing duties.
• Maintain a calm demeanor during high-volume periods or unusual events.
• Follow health, safety, and sanitation guidelines for all products.
• Utilize operational tools to achieve operational excellence during shifts.
• Heat and prep food using all outlet equipment, meeting recipe requirements and standards.
• Prepare food and beverages to standard recipes or customized requests, including knowledge of equipment and procedures.
• Provide quality beverages and food products consistently by adhering to recipe and presentation standards.
• Clean and bus tables, organize and replenish lobby area, stock shelves, and handle food products in both front and back of house.
• Put away deliveries, fulfill customer orders, sweep, mop floors, change trash cans, and perform detailed or deep cleaning duties.
• Provide fast, friendly, professional, and responsive customer service to shop guests and staff.
• Accurately input all orders into the POS terminal and handle cash, charge, and complimentary sales according to procedure.
• Make drinks to order in accordance with established recipes and time guidelines.
• Prepare, package, and deliver pastries and retail to customers in a timely manner.
• Maintain high levels of customer service at all times and assist in maintaining display cases and pastry par levels.
• Assist with packaging products and building amenities.
• Keep the designated working area clean and organized, including surrounding areas and condiment stations.
• Assist all co-workers as needed and help train new pastry shop attendants and management staff.
• Perform periodic cleaning tasks assigned by management.
• Attend mandatory meetings and training classes.
• Resolve guest complaints expeditiously and inform management of complaints.

Requirements

• Previous cash handling experience required.
• At least 1 year of related experience; previous experience in a similar resort setting preferred.
• Effective communication in English, both verbal and written, in a professional manner.
• Neat and professional appearance.
• Ability to work from a standing position for extended periods and perform reaching and stooping motions repeatedly.
• Visual ability to accurately measure ingredients, prepare recipes, or check for cleanliness.
• Requires standing, walking, and lifting a minimum of 60 lbs repeatedly.
• High school education or equivalent.
• Current and valid Health Card and TAM Card (Alcohol Beverage Certification).
• Understanding of first in, first out (FIFO) inventory practices and alcohol awareness.

Skills

• Attention to detail and accuracy.
• Customer service and teamwork with staff members.
• Use of a computer and/or cash register.