Passenger Service Resource Planner (Allocator)

Key Responsibilities

• Manage the operation manpower on a daily, hourly and real time basis
• Work closely with the resource clerk to determine staff to assign to flights
• Obtain inbound and outbound flight information from all Frontier resources
• Become direct point of contact to provide real time operational information for all Teams, Shift Managers, Operations Manager, Ramp Manger, Passenger Service Managers and Station Director
• Receive flight close out load information and enter into MCWeb
• Ensure safety and security procedures are performed according to the Simplicity USA Health & Safety regulations and according to aviation standards
• Monitor assigned radio channel to communicate with the ramp and/or passenger service department
• Monitor performance, taking action to correct any shortfalls
• Liaise with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials and other airport stakeholders
• Work shifts as required by the operation
• Report any significant deficiency in our operations directly to Planning Manager, Shift Manager, or Station Director
• Suggest any improvements to working practice especially those relating to safety and security
• Operate motorized equipment
• Frequent bending, stretching, push/pulling, stacking and kneeling in small confined locations

Qualifications

• Must be 18 years of age or older
• Possess and maintain a valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Able to proficiently read, write and speak English
• Comfortable lifting 70lbs repetitively
• Comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Available and flexible to work variable shifts including weekends and holidays
• Have high school diploma, GED or six months experience as a Ramp Agent
• Prior Ramp/Airline experience required

Knowledge, Skills And Abilities

• Ability to learn quickly
• Understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Work as part of a team
• Build relationships

Benefits

• Three Health Plans through Meritain Health that offer a variety of coverage
• Two Dental Plans through Delta Dental
• Vision Insurance Plan through Met Life
• Paid Vacation
• Frontier Airlines Flight Benefits
• Uniform Provided

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may regularly work in outside weather conditions.
• The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures.
• The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste.
• The employee occasionally works in high, precarious places.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
• Other tasks include digging and shoveling, such as snow removal around equipment and office.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.

EEO Statement

• Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit.
• The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law.