Passenger Service Resource Planner (Allocator)

Key Responsibilities

• Manage the operation manpower on a daily, hourly and real time basis
• Work closely with the resource clerk to determine staff to assign to flights
• Obtain inbound and outbound flight information from all Frontier resources
• Become direct point of contact to provide real time operational information for all Teams, Shift Managers, Operations Manager, Ramp Manger, Passenger Service Managers and Station Director
• Receive flight close out load information and enter into MCWeb
• Ensure safety and security procedures are performed according to the Simplicity USA Health & Safety regulations and according to aviation standards
• Monitor assigned radio channel to communicate with the ramp and/or passenger service department
• Monitor performance, taking action to correct any shortfalls
• Liaise with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials and other airport stakeholders
• Work shifts as required by the operation
• Report any significant deficiency in our operations directly to Planning Manager, Shift Manager, or Station Director
• Suggest any improvements to working practice especially those relating to safety and security
• Operate motorized equipment
• Frequent bending, stretching, push/pulling, stacking and kneeling in small confined locations

Qualifications

• Must be 18 years of age or older
• Possess and maintain a valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Available and flexible to work variable shifts including weekends and holidays
• Have high school diploma, GED or six months experience as a Ramp Agent
• Prior Ramp/Airline experience required

Knowledge, Skills And Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Benefits

• Three Health Plans through Meritain Health that offer a variety of coverage
• Two Dental Plans through Delta Dental
• Vision Insurance Plan through Met Life
• Paid Vacation
• Frontier Airlines Flight Benefits
• Uniform Provided

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may regularly work in outside weather conditions.
• The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures.
• The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste.
• The employee occasionally works in high, precarious places.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
• Other tasks include digging and shoveling, such as snow removal around equipment and office.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.