PAS Representative Med Imaging

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. Let's parse the posting. Key info: - Primary City/State: Goodyear, Arizona - Department Name: Palm Valley-Img Ctr - Work Shift: Day - Job Category: Revenue Cycle - Title: Patient Access Services Representative (implied) - Location: Banner Imaging Palm Valley (1800 N Civic Square) - Schedule: Wednesday through Saturday, hours are 9:00AM to 7:30PM - Description: As a Patient Access Services Representative, you’ll be the first point of contact for patients, greeting and checking them in, verifying insurance and exam details, and assisting with scheduling and patient calls when necessary. You’ll also handle tasks such as burning CDs, processing medical record releases, and collecting co-pays and payments at the time of service. - Then description of medical imaging benefits: State-of-the art technology, latest PACS, relocation assistance, tuition reimbursement, continuing education programs, career growth and promotion opportunities, travel medical imaging technologist positions. - Position Summary: This position conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to maximize customer experience. Obtains all required consents for each registration. Document all facets of the registration process, loads correct payer(s) to each account and meet accuracy goals as determined by management. Collect payments and regular collection targets as determined by management. May perform financial counseling when appropriate. Meets productivity targets as determined by management. Demonstrates the ability to resolve customer issues and provide excellent customer service. - Core Functions: many bullet points (actually paragraphs). We need to extract duties/responsibilities. Likely we can put under Responsibilities section. - Minimum Qualifications: high school diploma/GED or equivalent working knowledge. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. - Preferred Qualifications: CHAA certification is preferred. Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred. Additional Related Education And/or Experience Preferred. - Benefits: list: State-of-the art technology, latest PACS, relocation assistance, tuition reimbursement, continuing education programs, career growth and promotion opportunities, travel medical imaging technologist positions. - Pay: not mentioned. - Schedule: Wednesday through Saturday, 9:00AM to 7:30PM. We need sections: About the role (maybe a summary), Responsibilities, Requirements (maybe Minimum Qualifications), Qualifications (maybe Preferred Qualifications), Skills (maybe from qualifications), Benefits, Schedule. Pay omitted if not present. We must not create sections with placeholder text. So include only those with content. We need to preserve all substantive info; not invent or summarize away detail. Must not omit details. So we need to include all details from posting. We'll produce HTML with sections:

About the role

... maybe combine the introductory paragraph: "Find your path in health care...". But we must not repeat job title. The posting includes: "Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today. Join our team at Banner Imaging! As a Patient Access Services Representative, you’ll be the first point of contact for patients, greeting and checking them in, verifying insurance and exam details, and assisting with scheduling and patient calls when necessary. You’ll also handle tasks such as burning CDs, processing medical record releases, and collecting co-pays and payments at the time of service." We can put that as About the role. Responsibilities: Could include the Position Summary and Core Functions details. We'll list as

• items each duty. We need to preserve all substantive info; we can break down each sentence into list items. Let's extract responsibilities from Position Summary and Core Functions. Position Summary sentences: - conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. - Provides a customer-oriented interaction with each patient in order to maximize customer experience. - Obtains all required consents for each registration. - Document all facets of the registration process, loads correct payer(s) to each account and meet accuracy goals as determined by management. - Collect payments and regular collection targets as determined by management. - May perform financial counseling when appropriate. - Meets productivity targets as determined by management. - Demonstrates the ability to resolve customer issues and provide excellent customer service. Core Functions list (each sentence starts with a verb). We'll turn each into list item. - Helps provide a positive customer experience by welcoming patient to facility, introducing self, explaining what rep intends to do with patient, thanking them for choosing Banner Health. - Performs pre-registration/registration processes, verifies eligibility and obtains authorizations submits notifications and verifies authorizations for services. - Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). - Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). - Must be able to consistently meet monthly individual accuracy goal as determine by management. - Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process. - As assigned collection attempts may be made at the bedside. - Must be able to consistently meet monthly individual collection target as determined by management. - May provide financial counseling to patients and their families. - Explains company financial policies and provides information as to available resources, offers and assists patients with applying for Medicaid. - Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program). - Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence. - Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. - Works to meet the patient’s needs in financial services. - Consistently meets monthly individual productivity goal as determined by management. - Completes daily assignments/work lists, keeps electronic productivity log up to date and inputs information accurately. - Identifies opportunities to improve process and practices good teamwork. - Provides a variety of patient services and financial services tasks. - May be assigned functions such as transporting patients, may precept new hire employees, recapping daily deposits, posting daily deposits or conducting other work assignments of the Patient Financial Services team. - Works independently under regular supervision and follows structured work routines. - Works in a fast paced, multi task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. - This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. - Primary external customers include patients and their families, physician office staff and third-party payors. We need to ensure not to duplicate content. Some sentences may be similar; but we can keep them. Minimum Qualifications section: We'll put under Requirements maybe. Requirements: list each bullet. - High school diploma/GED or equivalent working knowledge. - Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. - Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. - Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. - Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. - Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. - An Arizona Criminal History Affidavit must be signed upon hire. Preferred Qualifications: under Qualifications maybe. - CHAA certification is preferred. - Work experience with the Company’s systems and processes is preferred. - Previous cash collections experience is preferred. - Additional Related Education And/or Experience Preferred. Skills: maybe we can extract from qualifications: strong interpersonal, oral, written communication; knowledge of office software; ability to manage multiple tasks; etc. But we already have those in Requirements. Could create Skills section summarizing those, but we must not invent or summarize away detail; we could list them as skills but they'd be duplicate. Better to not create Skills if it's just repeating. However we could create Skills section with those specific skills: interpersonal, oral, written communication; proficiency with office software (word processing, spreadsheet, database); ability to manage multiple tasks; etc. That's still substantive info from posting. It's okay. Benefits: list from medical imaging benefits. - State-of-the-art technology - The latest in Picture Archival Communication System (PACS) technology - Relocation assistance - Tuition reimbursement - Continuing education programs - Career growth and promotion opportunities - Travel medical imaging technologist positions Schedule: Wednesday through Saturday, hours are 9:00AM to 7:30PM. We also have location info: Primary City/State: Goodyear, Arizona; Department Name: Palm Valley-Img Ctr; Work Shift: Day; Location: Banner Imaging Palm Valley (1800 N Civic Square). Should we include location? Possibly under About the role or a separate section? There's no heading for location; we could embed in About the role paragraph. The instruction: do not put Job ID/requisition numbers as headings — fold minor metadata into a short

  or drop it. So we can include location and shift in a short paragraph maybe under About the role or a separate "Details" but not required. Better to include location and shift in About the role paragraph. We must not include boilerplate like EEO statement, Privacy Policy, etc. Now produce HTML fragment. We'll structure:

  About the role

  Located in Goodyear, Arizona at Banner Imaging Palm Valley (1800 N Civic Square). Day shift. As a Patient Access Services Representative, you’ll be the first point of contact for patients, greeting and checking them in, verifying insurance and exam details, and assisting with scheduling and patient calls when necessary. You’ll also handle tasks such as burning CDs, processing medical record releases, and collecting co-pays and payments at the time of service.

  Responsibilities

  • Conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement.
  • Provides a customer-oriented interaction with each patient in order to maximize customer experience.
  • Obtains all required consents for each registration.
  • Documents all facets of the registration process, loads correct payer(s) to each