Imaging Representative

About the Role

The Imaging Representative plays a vital role in supporting imaging department operations. They welcome patients and visitors, manage check-in and check-out processes, and schedule appointments. The role involves maintaining accurate registration information in Epic, coordinating orders and insurance authorizations, and responding to record requests. Key responsibilities include ensuring a smooth, confidential patient experience and facilitating effective communication within the department.

Responsibilities

• Welcome patients and visitors
• Manage check-in and check-out processes
• Schedule appointments
• Maintain accurate registration information in Epic
• Coordinate orders and insurance authorizations
• Respond to record requests
• Ensure a smooth, confidential patient experience
• Facilitate effective communication within the department

Qualifications

• Excellent customer service skills
• Attention to detail
• Proficiency with Epic software
• Ability to handle sensitive information professionally