Document Imaging Representative

Principal Duties and Responsibilities

• Provide Work Que Manager and other document management training to department workforce members as needed
• Serve as the in-house document management expert for complex requests
• Audit and provide training on document upload and management
• Appropriately file scanned and loose documents into the appropriate patient's electronic medical records (EMR)
• Audit Cerner EMR to ensure accurate scanning of documents
• Point of contact and collaborates with the Medical Records Release vendor to meet the incoming requests for medical records
• Monitor requests in the vendor system to ensure that all turnaround times are met
• Collaborate with Office of General Counsel when requests require their review
• Collaborate with MIT Health workforce to meet the needs of patients and families as it pertains to records
• All other duties as assigned

Minimum Required Education And Experience

• High School diploma or equivalent
• Minimum of two years of experience in medical records management; certified electronic health records preferred
• Strong understanding and adherence to compliance and privacy laws such as HIPAA regulations and health care facility confidentiality protocols
• A high degree of accuracy to ensure subsequent retrieval of documents as possible based on defined criteria