Party Event Host
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to extract content.
The posting: "Store - NYC-STATEN ISLAND/FOREST AVE, NY Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises."
Then sections: Event Coordination (list of duties). Customer Experience (list). Preferred Knowledge/Skills/Abilities (list). Other duties as assigned (maybe not needed). Preferred Type Of Experience (list). Physical Requirements Work Environment (list). Pay: "Total Base Pay Range For This Position $17.00 - $20.00 This position may be eligible for overtime compensation in accordance with state and local laws." Benefits: description of benefits.
We need to avoid boilerplate like EEOC, legal, etc. Also avoid duplicated lines.
We need to decide sections: About the role (maybe intro paragraph). Responsibilities (event coordination + customer experience + operational tasks). Requirements/Qualifications/Skills (maybe combine). Benefits. Pay. Schedule? Not given explicit schedule; maybe not include Schedule if not specific. The posting mentions work hours include nights, weekends, early mornings. That could be schedule info. But we need to only include Schedule if posting actually states them. It does: "work hours include nights, weekends, and early mornings". So we can include Schedule section.
We must not repeat job title as heading. The title is "Store - NYC-STATEN ISLAND/FOREST AVE, NY". Not to be used as heading.
We need to preserve all substantive info, not invent.
Let's extract content.
Intro: "Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises."
That's about the role.
Responsibilities: Could be broken into Event Coordination and Customer Experience and Operational tasks.
Event Coordination bullet list:
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards.
- Set up, break down, and clean before and after each event.
Customer Experience bullet list:
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly checkout experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck un-load, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Preferred Knowledge/Skills/Abilities bullet list (maybe combine with Requirements):
- Other duties as assigned (maybe not needed)
- Energetic and enthusiastic personality.
- Ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
- Excellent people skills.
- Experience working with children and children’s events.
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required.
Physical Requirements / Work Environment bullet list:
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. (This is a statement about accommodation; maybe we keep as part of Physical Requirements.)
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Pay: "$17.00 - $20.00 base pay range. This position may be eligible for overtime compensation in accordance with state and local laws."
Benefits: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com"
We should not include the "For more information, please visit www.michaels.com." etc? That's maybe boilerplate but it's about company description; could be considered About the role? Might be considered company overview; but we can keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company description might be okay to keep as part of About the role? It's not boilerplate; it's substantive about the company. However, we already have About the role paragraph; we could add a sentence about Michaels. But we need to preserve all substantive info; we can include it as part of About the role.
But we must not repeat job title as heading. We'll have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Skills? We could combine Requirements and Skills into one section "Requirements" or "Qualifications". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which to include based on content.
We have content for Responsibilities (event coordination + customer experience). We have content for Requirements/Qualifications/Skills (preferred knowledge/skills/abilities, physical requirements, retail experience). We have Benefits, Pay, Schedule (work hours). We have About the role (intro + company overview). Let's craft.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Michaels is the leading destination for creating and celebrating in North America, operating over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
Responsibilities
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards.
- Set up, break down, and clean before and after each event.
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly checkout experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck un-load, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Requirements
- Energetic and enthusiastic personality.
- Ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
- Excellent people skills.
- Experience working with children and children’s events.
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Organizational skills, interpersonal skills, and creative problem-solving skills.