Party Coordinator
PARTY COORDINATOR JOB SUMMARY
The Party Coordinator is responsible for managing the entire birthday party department. Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks, and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. They are also responsible for training party staff members and managing the birthday operations.
YOU WILL BE GREAT IF...
- Loves working in a fast-paced, multi-faceted Family Entertainment scene
- Outgoing and personable with excellent verbal and written communication skills
- Extremely organized and loves mentoring young people
- Has a win the day attitude
- Can set goals and achieve those goals through and with your team
- Excellently ensures the customer experience is EXCELLENT
- Holds the ability and willingness to resolve conflict quickly and fairly
A DAY IN THE LIFE
- Makes sure the party management system is being followed
- Ensures exceeding mom's expectations
- Makes sure to be a team player
- Strives for 100% "Guest Satisfaction"
- Full availability on Friday, Saturday, and Sunday is mandatory
- Represents the company with enthusiasm and energy
- Sells party packages and follows up with guests to ensure satisfaction
- Works closely with the Leadership Team to drive financial results
- Works in a safe, secure, and sanitary environment
- Performs additional duties as assigned
WORKING ENVIRONMENT
- Non-typical Family Entertainment environment
- Great food, millions of dollars' worth of attractions
- Hosts the best Special Events
- Thousands of people come to have FUN!
- Business casual attire required
- Flexible scheduling including weekend and evening shifts
ABOUT URBAN AIR ADVENTURE PARKS
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.