Parts Warehouse Lead

Department: Machine Division (MAC) • Employment Type: Full Time • Location: Irving • Reporting To: Emanuel Garcia

Description

This position is responsible for assuming leadership roles and assisting in the successful daily management of the parts warehouse functions. The Parts Warehouse Lead is responsible for responding to company needs in a positive, caring manner while showing a sense of urgency in communicating with customers in the processing of their parts orders. This position assists the Parts Warehouse Supervisor in providing direction and support for parts warehouse and personnel to ensure that customer needs are satisfied while adhering to company policies and procedures. The incumbent is expected to model alignment with the company's mission and core business values, collaborate with key internal/external resources, and participate in ongoing self‑development.

Essential Functions

• Models, promotes, and reinforces the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Adheres to contamination control and HAZMAT rules and regulations.
• Maintains all company equipment, warehouse environment, tools, and work areas in a good, clean, and working order.
• Completes all parts order pulling transactions for external and internal customers in an accurate, timely, and supportive manner to ensure customer satisfaction.
• Completes all stock replenishment tasks in an accurate, timely, and supportive manner to ensure proper inventory status in the parts warehouse, monitored by management observation, stock order analysis reports, and physical inventories.
• Maintains parts operations office, warehouse, and outside yards so that they are neat and orderly as assessed by the department manager.
• Develops sales and inventory skills by completing internal training programs as determined by performance‑review goal‑setting guides.
• Completes internal parts orders, identifies parts for return, and communicates job status to the supervisor as needed.
• Places 3rd‑party orders through the CODA system and receives orders through the CODA system.
• Supports other departments’ peripheral projects to ensure company success and achievement of stated goals, as monitored by management observation and planning.
• Provides a significant amount of task‑ and behavior‑oriented supervision, mentoring, and training to others.
• Assists with interviews.
• Assists with performance reviews for Clerks 1 & 2.
• Assists with documentation of corrective actions.
• Handles the majority of administrative WMS duties (exceptions, searcher queues, order escalations, etc.).
• Ensures monthly safety training and meetings are attended by all personnel.
• Performs housekeeping duties while adhering to contamination control guidelines.
• Works overtime as required by workload.
• Assumes turn‑in after‑hour call‑out rotation to assist customers; performance measured by schedule adherence, call‑out reports, and customer feedback.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to meet all requirements outlined in the Parts Warehouse Position Designation Guidelines, including order pulling, job‑related software, forklift operation, hydraulic hose building, ladder JSA, battery JSA, prime mover JSA, will‑counter operations, and applicable policies and procedures.
• Extensive working knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
• Extensive working knowledge and proficiency with current computer software and related hardware.
• Operation and control skills of equipment or systems.
• Excellent communication and interpersonal skills to establish working relationships with multiple departments and various organizational levels.
• Equipment selection skills by determining the kind of tools and equipment needed to do a job.
• Ability to follow logical troubleshooting procedures.
• Ability to work independently and as part of a team.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair, including an overhead crane.
• Ability to operate a conventional forklift.
• Ability to operate machine or vehicle controls quickly and repeatedly to exact positions.
• Self‑starting and self‑motivated.
• Effective influencing abilities.
• Good verbal and written communication skills.
• Ability to read, write, and understand information.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.

Requirements

• Education: High school diploma or equivalent preferred.
• Experience: Six or more years of parts warehouse experience or related industry.
• Supervisory Responsibilities: None.
• Travel: Up to 10 % travel may be required and may require overnight stays.

Physical Requirements

• Significant amount of