Parts Warehouse Lead

About the role

This position is responsible for assuming leadership roles and assisting in the successful daily management of the parts warehouse functions. The Parts Warehouse Lead is responsible for responding to company needs in a positive, caring manner while showing a sense of urgency in communicating with customers in the processing of their parts orders.

Responsibilities

• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Maintains all company equipment, warehouse environment, tools, and work areas in a good, clean, and working order
• Completes all parts order pulling transactions for external and internal customers in an accurate, timely and supportive manner to ensure customer satisfaction
• Completes all stock replenishment tasks in an accurate, timely and supportive manner to ensure proper inventory status in parts warehouse
• Maintains parts operations office, warehouse, and outside yards, so that they are neat and orderly as assessed by the department manager
• Develops and maintains sales and inventory skills by completing internal training programs as determined by performance review goal setting guide for self-improvement and achievement of other KRA's
• Places 3rd party orders through the CODA system and how to receive orders through the CODA system
• Supports other departments’ peripheral projects to ensure company success and achievement of stated goals
• Assists with interviews
• Assists with performance reviews for Clerks 1 & 2
• Assists with documentation of corrective actions
• Handles majority of administrative WMS duties (exceptions, searcher queues, order escalations, etc)
• Ensures monthly safety training and meetings are attended by all personnel
• Performs housekeeping duties while adhering to contamination control guidelines
• Assumes turn in after-hour call out rotation to assist customers in after hour call out needs
• Works overtime as required by workload and customers’ needs to include on call rotation

Requirements

• High school diploma or equivalent required
• Six or more years of experience

Qualifications

• Extensive working knowledge of equipment and tools, including their designs, uses, repair and maintenance
• Extensive working knowledge and proficiency with current computer software and related hardware
• Operation and control skills of equipment or systems
• Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Equipment selection skills by determining the kind of tools and equipment needed to do a job
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair including an overhead crane
• Ability to operate a conventional forklift
• Ability to operate the controls of a machine or a vehicle quickly and repeatedly to exact positions
• Ability to be self-starting and self-motivated
• Effective influencing abilities
• Good verbal and written communication skills
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences