Parts & Tractor Runner

Overview

Rural King Farm and Home Store strives to create a positive and rewarding workplace for its associates. It offers opportunities for growth, competitive benefits, a people-first environment, and the chance to work alongside dedicated colleagues who share a passion for providing an exceptional experience and service to rural communities.

Rural King encourages professional growth and provides the necessary resources to help its associates succeed and advance. When joining the Rural King team, employees become a contributing member in supporting the needs of and making a difference in the lives of those within the communities they serve.

How We Reward You

• 401(k) plan with a 100% match on the first 3% of your contributions and 50% of the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Service

Responsibilities

The Parts & Tractor Runner assists the mobile technician fleet, stores, and tractor assembly centers in transporting company-owned, customer-owned, tractors, equipment, and parts to various locations to allow items to be sold or repaired, as necessary. They also assist mobile technicians, stores, and tractor assembly centers with repairs, merchandising, and customer service, as necessary.

Apply a positive and enthusiastic approach to customer service while maintaining professionalism and a friendly demeanor. Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.

Responsible for completing transportation of assets, performing simple service work in a safe and timely manner, and documenting work performed daily using various computer systems and programs. Ensure the safe use of equipment & tools, use of computer systems and programs to identify parts and troubleshoot systems, loading and unloading of customer machines for repair and delivery.

Will travel daily to customers, stores, tractor assembly centers, and third-party dealers. Responsible for maintaining a clean and organized service vehicle, providing a safe environment by keeping work areas clean & organized, and may be required to cross-train and perform other duties.

Qualifications

• Preference for valid driver’s license
• Clean driving record with no major violations
• Experience and proficiency using, pulling a loaded trailer
• Experience and proficiency securing assets of various weights and sizes for transport
• Experience and proficiency operating farm equipment or heavy construction equipment
• Experience and proficiency with computer-based systems including Microsoft Office

Responsibilities and Expectations

• Provide friendly, proactive, and professional internal and external customer support while assisting with inquiries, concerns, and issues promptly and effectively
• Actively participate in learning initiatives such as training programs, workshops, and webinars
• Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest industry trends
• Responsible for completing transportation of assets, performing simple service work in a safe and timely manner
• Will travel daily to customers, stores, tractor assembly centers, and third-party dealers
• Document work performed daily using various computer systems and programs
• Ensure the safe use of equipment & tools
• Use of computer systems and programs to identify parts and troubleshoot systems
• Loading and unloading of customer machines for repair and delivery
• Required to handle multiple priorities, organize workloads, and meet deadlines
• Operate machinery and equipment such as tractors, gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, forklifts, and multimeters
• Will occasionally be required to stay overnight when traveling
• Responsible for maintaining a clean and organized service vehicle
• Provide a safe environment by keeping work areas clean & organized
• May be required to cross train and perform other duties

Physical Requirements

• Must be able to sit or stand for prolonged periods
• Must be able to lift 65 pounds at times
• Must be able to access and navigate all facilities
• Must be able to verbally communicate effectively with others (in-person and via electronic devices)
• Must be able to see at close and far distances
• Must be able to lift, bend, carry, and push repetitively

Supervisory Responsibilities

No

At times, will be working around private offices, needs to maintain confidentiality*

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.