Parts Specialist

Role Overview

The Parts Specialist provides excellent customer service to retail and installer customers, assisting with merchandise selection, processing transactions, and addressing inquiries. They support store management in operational tasks, including inventory management, stock updates, and store maintenance. The role involves performing in-store services such as testing batteries, replacing headlight capsules, and installing wipers, as well as occasionally making deliveries.

Key Responsibilities

• Greet and assist customers promptly
• Process sales and returns accurately
• Resolve customer complaints professionally
• Operate equipment after training
• Perform daily operational duties
• Support product stocking, freight receival, and inventory counts

Qualifications & Skills

• Ability to quickly match alphanumeric sequences
• Provide friendly customer service
• Multitask effectively
• Handle store operations
• Preferred: familiarity with automotive parts
• Preferred: ASE certification
• Preferred: bilingual fluency (especially Spanish)