Parts & Service Sales Representative

About the Role

Stewart & Stevenson is hiring a Parts & Service Sales Representative at 11120 West Highway 80 East, Odessa, TX 79765. This role is responsible for effectively selling parts and services across various industries, including trucking, fleet delivery, marine, construction, mining, oil, gas well services, emergency services, and industrial machinery, within an assigned territory to achieve maximum sales profitability and growth.

Responsibilities

• Generate new customer accounts and service/maintain existing accounts.
• Analyze customer needs and determine how company products and services can meet those needs.
• Achieve sales goals and forecasts as established by the department and organization.
• Assist in marketing and selling new products/prototypes to the existing marketplace.
• Review completed jobs for variations in component costing.
• Interface with engineering, manufacturing, production, and purchasing departments to oversee project development and ensure timely delivery.
• Monitor sales orders to ensure project costs, materials lists, and delivery schedules meet specifications and deadlines.
• Compute installation/production costs and prepare/submit bid specifications to customers.
• Negotiate proposals and sales/service contracts with customers.
• Establish and maintain business, social, and networking relationships within the petroleum industry.
• Plan and organize sales strategies.
• Expedite resolution of customer problems, issues, or complaints.
• Ensure strong market share by providing direction and information on products and services.
• Attend sales and trade meetings and read publications to stay informed on market conditions, trends, and industry developments.
• Demonstrate and explain the use of installed equipment and production processes.
• Arrange for installation and test-operation of machinery and recommend solutions to product-related problems.
• Evaluate sales performance results.
• Provide management with oral and written reports on customer needs, market situations, competitive activities, and potential for new products/services.
• Conduct all business transactions ethically.

Qualifications

• Effective verbal and written communication skills.
• Ability to demonstrate integrity, dependability, and trustworthiness.
• Strong interpersonal skills and ability to build relationships with customers and co-workers.
• Self-motivated and goal-oriented.
• Ability to present information publicly and persuasively.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); prior experience with Oracle preferred.
• Ability to create and deliver strong customer presentations.
• Adherence to company pricing guidelines and procedures.
• Willingness to wear Personal Protective Equipment (PPE) as required.

Education/Experience

High School Graduate or General Education Degree (GED) and three to seven years of related experience.

Physical Activities & Requirements

Standard office criteria, with occasional exposure to on-site customer locations and shop/manufacturing environments.