Parts Sales Representative

About the role

Join the Titan Machinery team as a Parts Sales Representative where you'll play a crucial role in delivering exceptional customer service, driving sales, and ensuring the efficient operation of our parts department. If you're passionate about inside sales and thrive in a fast-paced environment where professionalism and excellent customer service are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Responsibilities

• Serve as the frontline ambassador of our company, providing prompt and courteous service to customers in person and over the phone. Ensure all customer needs are met promptly and professionally
• Stay ahead of the curve by leveraging the latest digital tools and resources in the industry by continually studying and staying updated on relevant product information and market trends, enabling you to provide informed recommendations to customers
• Master our integrated business systems and digital tools to optimize processes. Utilize advanced computer functions for inventory management, invoicing, and handling customer queries, ensuring streamlined and accurate operations

Qualifications

• Have 1+ years related work experience OR a high school diploma/GED
• Ability to do same day travel up to 20% of the time and work flexible hours
• Strong customer service skills
• Keen attention to detail, high level of initiative, and the ability to work independently

Benefits

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Performance-based incentives