Parts & Service Metro Area Manager - Minneapolis, MN

About the role

The Parts & Service Metro Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM, and Fiat dealerships within the Business Center. This position serves as a liaison between the dealers, the Regional Business Center, and FCA Corporate Headquarters, focusing on all areas of service and parts marketing, including:

• Retail service advertising, promotion, and display
• Retail/wholesale parts and accessory advertising, promotion, and display
• Enhancing dealership processes to improve customer retention and advocacy
• Training dealership personnel on Mopar products and initiatives

The goal is to help dealerships improve sales, customer retention, and profits.

Responsibilities

• Review and analyze dealer performance, advertising, staffing, and financial statements
• Consult with dealers to maximize their overall service and parts operations
• Motivate and lead independent entrepreneurs to high levels of performance

Requirements

• Bachelor’s degree
• Minimum 5 years of sales, marketing, training, or automotive experience
• Willing and able to relocate nationally
• Willing and able to travel regionally on a daily basis, with occasional overnight trips required

Preferred Qualifications

• Automotive experience, preferably with retail sales experience in dealership and service departments
• Area Manager experience, preferably both Sales and Aftersales
• Fluency in Stellantis and Mopar systems, including DealerConnect, FieldConnect, GWA, Power BI, StarParts, iExam, and Service Smarts
• Expertise in dealer process analytics and improvement, including shop flow optimization, Customer Experience improvement tactics, Express Lane process, Parts wholesale growth initiatives, and other dealer retail revenue generation and optimization measures
• Ability to multi-task in a fast-paced work environment
• Ability to create and convey persuasive presentations to dealership management

Benefits

Comprehensive Health & Well-being Coverage:

• Medical, dental, vision, and prescription drug coverage from day one
• Employee Assistance Program (EAP) for confidential support

Family Building Benefits:

• Support for fertility and infertility treatments, adoption services, and gestational surrogacy

Generous Paid Time Off:

• 17+ paid holidays, including a year-end shut-down from December 24th through New Year’s Day
• Vacation, float & wellbeing days, sick time, and fully paid parental leave

Competitive Retirement Savings Plans:

• Employer match on 401k, Roth, and Catch-Up contributions
• Employer contribution even if you don’t contribute

Income Protection & Insurance Options:

• Employer-provided and voluntary life insurance, group accident, critical illness, and other plans

Company Vehicle Lease Program:

• Eligible employees and immediate families can lease Stellantis vehicles with insurance, maintenance, and unlimited miles included
• Exclusive discounts on Stellantis products

Support for Growth and Giving Back:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year