Parts/Service Coordinator

Benefits

• Paid week off for Christmas
• 401(k) matching
• Health insurance

Key Responsibilities

• Parts & Service Coordination
• Create and manage parts sales orders and service tickets in Odoo
• Accurately capture customer information, equipment details, and service needs
• Cook with technicians and the service manager to ensure efficient workflow
• Customer Support & Troubleshooting
• Assist customers over the phone with basic troubleshooting and service inquiries
• Help resolve service billing questions and customer concerns
• Inventory & Purchasing Support
• Track inventory levels and assist in maintaining accurate stock records
• Submit and follow up on inventory purchase orders
• Sales & Operations Support
• Assist the sales team in preparing equipment for pickup or delivery
• Support order assembly and coordination with the service team
• Participate in account management and customer follow-ups
• Scheduling & Logistics
• Schedule service calls, deliveries, and pickups
• Cook timing between customers, technicians, and internal staff
• Administrative & System Accuracy
• Enter and maintain accurate records in Odoo (CRM, Sales, Service, Inventory)
• Collect payments for parts and service transactions

Requirements

• Valid driver’s license
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Ability to work in a fast-paced environment and adapt quickly
• Comfortable working in an industrial/service setting
• Willingness to wear company-branded clothing and work in conditions where you may get dirty

Preferred Experience

• Experience with Odoo ERP (or similar systems)
• Background in parts sales, service coordination, or mechanical equipment
• Familiarity with industrial equipment or repair environments

Compensation & Benefits

• $20 – $25 per hour (based on experience)
• Overtime opportunities available
• Medical insurance
• 401(k) with company matching
• 40 hours of paid sick leave
• Paid week off for Christmas

Who We Are

If you're looking for an amazing pressure washer in New Jersey, look no further than RJP Hotsy. We specialize in custom cleaning solutions for indoor spaces, truck and trailer builds, automated wash systems, and water reclamation.