Parts Salesperson

Responsibilities

• Promotes and sells products and/or services to meet customer needs.
• Supplies Service Technicians with parts as required.
• Affixes merchandise displays.
• Verifies receipting-in or shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
• Affixes the parts department clean and orderly.
• Follows up on shortages and expedites issues by reporting to the manager.
• Affixes in assisting with maintaining all department tools, equipment and vehicles in good working order.
• Routinely lifts items weighing up to 50 lbs.
• Be able to work with a team or independently.
• Maintain a professional demeanor to ensure that the highest level of customer experience is attained.
• On occasion when deemed necessary deliver parts to customers utilizing company vehicles.
• DOT Medical Card Participation in monthly branch and company on-call schedules as needed.
• Additional duties as assigned.

Requirements

• Ability to stand and walk for extended periods while assisting customers at the parts counter and in the warehouse.
• Frequently required to use hands and arms to handle, pick, and stock parts, including small components and larger equipment items.
• Ability to lift, carry, and move parts weighing up to 50 pounds occasionally, and up to 25 pounds regularly.
• Capability to bend, stoop, kneel, crouch, and reach overhead to access parts stored on shelves, racks, or bins frequently.
• Occasionally utilizing stationary ladders or mobile / rolling ladders as needed.
• Must be able to work in both climate-controlled office areas and non-climate-controlled warehouse/shop environments with varying temperatures, dust, and noise levels.
• Good visual acuity to read parts catalogs, computer screens, and small or detailed part numbers accurately.
• Ability to operate a computer, phone system, and dealership inventory/parts management software for extended periods.
• Ability to safely operate or learn to operate material handling equipment such as forklifts, pallet jacks, and carts.
• Ability to load and unload parts from delivery vehicles and assist with shipping/receiving tasks as needed.

Qualifications

• One (1) year of experience in parts department operations preferred, preferably within an equipment or dealership environment.
• Experience utilizing electronic parts catalogs and inventory management systems preferred.
• Strong customer service and communication skills, with the ability to effectively assist both internal and external customers.
• Basic computer proficiency, including the ability to navigate dealership software, email, and standard office applications.
• Ability to learn and retain product knowledge, including parts identification and application.
• Strong attention to detail and organizational skills to ensure accurate order processing and inventory control.

Skills and Knowledge

• High School Diploma or equivalent required.
• Valid DOT Medical Card.
• Valid driver’s license required.